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    Dec 01, 2020  
2018-2019 Catalog and Student Handbook 
    
2018-2019 Catalog and Student Handbook [ARCHIVED CATALOG]

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MGT 2200 - Customer Service


3 Credit
This course introduces the student to customer service management concepts. Vital to the focus on the customer is the area of customer satisfaction. Methods to determine the satisfaction level of customers will be discussed. Offered (Spring)



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