Academic and Career Services
Academic and Career Advising
Academic and Career Advising
Academic and Career Advisors assist new, returning, and continuing students in exploring their education goals, problem-solving efforts, planning their program of study, and scheduling of classes. They also provide information and refer students to appropriate services. New students must make an appointment to meet with an Academic and Career Advisor before they can register for classes. It is highly recommended that all students meet with their Academic and Career Advisor or Faculty Advisor prior to registering for classes each term. Academic and Career Advisors assist students in developing or re-evaluating their personalized career and educational plan. Advisors are assigned to students and work with them from the time of their enrollment to the College. Student can find their assigned advisors, both Academic and Faculty, on Banner Self-Service. To make an appointment call, 419.559.2345 or stop by the office in Building A, Room 100 for assistance.
Academic Service Center
Tutoring, Testing, the Math and Writing Labs and Transfer Center are all services located in the Academic Service Center. These services are located in Building B, Rooms 105 and 108, and are free to Terra State Community College students. Please direct all calls regarding these services to 419-559-2109, the Academic Service Center, and direct emails to email@example.com.
Any Terra State student who is experiencing academic difficulties in a subject area or course may receive tutoring services if tutors are available in their area of specific need. Tutoring may take place in one-on-one or small group settings depending on the demand for a particular course. Moreover, online tutoring services are also available to all students at www.etutoring.org. Information to access these services is available through the Academic Service Center.
In addition, the Academic Service Center is always looking for qualified students to become tutors, pending individual interviews. Student Employment applications are available in Career Services in Roy Clay Hall, Room A100, upon request.
Testing is located within the Academic Service Center and provides a place to take tests missed during a regular class period. All tests must be distributed through the instructor.
To take a test in the Academic Service Center, a student must present a valid Terra State ID, driver's license, or other picture ID. Students may not take a test without a valid ID. Arrangements should be made between the instructor and the student prior to the student's arrival to the testing area, and tests that are not taken by the "due date" are returned to the instructor. Only instructor-permitted materials are permitted in the Testing area. All other items must be stored in the lockers provided on site or placed in an alternative location. Students are encouraged to make an appointment to ensure that there is a seat for them in the testing area. If a student is 10 minutes late to a testing appointment, the seat may be given to a walk-in student.
Math Assistance Lab
The Math Lab, located within the Academic Service Center, provides free math assistance to all students at Terra State. Students needing help understanding a mathematical concept, computation, or rule are welcome to visit the Math Lab. No appointments are necessary. The Math Lab offers walk-in service on a first-come, first-served basis. Both full- and part-time faculty staff the lab. Hours are established and posted in the Academic Service Center.
Writing Assistance Lab
The Writing Lab, located within the Academic Service Center, provides free writing assistance to all students at Terra State. Students may receive assistance anywhere in the writing process, whether it is generating ideas, getting started, developing and organizing thoughts, creating a rough draft or eliminating specific problems. The Writing Lab offers walk-in service on a first-come, first-served basis. Both full- and part-time faculty staff the lab. Hours are established and posted in the Academic Service Center.
The Transfer Center, located within the Academic Service Center, offers the opportunity for Terra State students to meet with advisors or recruiters from various four-year institution partners. This allows Terra State students to further their knowledge about the transfer process. Additionally, Bowling Green State University, Heidelberg University, Spring Arbor University, Tiffin University, and Toledo University's Bachelor Degree completion programs are housed in the Transfer Center. Students wishing to meet with a representative from a partner institution should make an appointment via the front desk of the Academic Service Center.
Students seeking assistance with career direction can obtain guidance in the Career Services Office located in Roy Clay Hall, Room A100. Assessments related to interests, abilities and values are used to assist students in this process. Detailed information related to occupations is available through a variety of sources.
To look into what is currently the "hot job" and to look into the future, our own Career Services Job Board (specifically for Terra State students and alumni) and the State "Ohio Means Jobs/Internships" job board may be used as well as state and national labor market information.
The Counseling Center supports the academic success of Terra State students by attending to their emotional well-being. Confidential, short term, individual, clinical services are offered free of charge to all students. The College is dedicated to being responsive to student needs and the Counseling Center provides that safe place to explore difficult life issues students may encounter. For any questions about services or to schedule an appointment to see a counselor, call 419.559.2342 or 419.559.2200.
The Developmental Education Program provides important educational opportunities to Terra State students. The program offers courses to help ensure students' preparedness for college-level mathematics, reading, and writing, and to introduce students to the computer skills necessary for collegiate success.
Developmental Education Courses
Developmental Education courses help students develop and enhance their skills in writing and reading comprehension (ENG0920), mathematics (MTH0120, MTH0140), and computer literacy skills (DLS 0410 ). Students are placed in these classes after the college entrance pretesting.
Developmental Education classes are individualized. Many types of teaching techniques, including multimedia programs, modular exercises, computer-assisted instruction, lectures, and the Internet are used. Because these courses develop foundational college skills and are designed to help students prepare for more advanced college work, they do not fulfill graduation or transfer requirements.
Students often take Developmental Education courses to gain self-confidence. The courses provide an excellent transition to college for the under-prepared student, the non-traditional student, and the student who wants to take a refresher course simultaneously with current academic work.
ABLE is partnering with the college to offer classes free of charge that may be used to help students progress through developmental education at a faster pace. These classes are in writing (FOC0810) and mathematics (FOC0120). Please contact your advisor concerning these, or call the Developmental Education program office.
For additional information about the Developmental Education program and courses, contact the program office at 419-559.2391 or the Liberal Arts and Public Services Division office at 419.559.2411.
Terra State Community College provides auxiliary aids, accommodations and support services to students with documented disabilities in an effort to ensure that such students are not denied the benefits of or excluded from participation in any program or activity offered by the college.
To receive disability services, a student must disclose their claim of disability and request for accommodations to the Director of the Academic Service Center and Counceling through a formal consultation. At the initial consultation, students should provide current and valid documentation of the claimed disability. All documentation received will be treated as confidential information. A student who believes they may have a disability that is undiagnosed, undocumented or insufficiently documented should consult with the Director for referral assistance. The Director may choose to perform IQ testing to validate an undocumented disability. Reasonable accommodations are provided on a case-by-case basis.
For more information, please contact the Director of the Academic Service Center and Counseling, General Technologies Building, Room B105, or phone 419-559-2200 or 419-559-2342.
Student Employment Procedures
All student employment is dependent on availability of funding.
All student employees must be considered in good academic standing by maintaining a minimum cumulative grade point average (G.P.A.) of 2.0. In the case of a new student without a G.P.A., the first term of employment will be a probationary period with the expectation that this minimum will be met. Students not maintaining this minimum will not be eligible for student employment until the G.P.A. has been improved to the 2.0 minimum. Any exceptions to this must be discussed and approved by the Coordinator of Career Services.
Students must be enrolled in at least 6 credit hours to be eligible for student employment and should be degree or certificate seeking; this includes students who are registered as transfer students. Under normal circumstances, students are limited to a maximum of 25 hours per work week during periods of enrollment. Students may work during periods of non-enrollment provided they are enrolled in the next term. Student employment ends when a student finishes their coursework at Terra State (graduates, completes certificate, and is not enrolled for the following term).
Any question of interpretation regarding the Student Employment Procedures shall be referred to the Coordinator of Career Services for final determination. The Student Employment Procedures will be reviewed every three years under the direction of the Coordinator of Career Services.
Students wishing to seek student employment must submit a student employment application to the Career Services office. Resumes must be submitted electronically to the Career Services Job Board, online. All jobs directed toward Terra State students and graduates are located on the Career Services Job Board. The link for this job board is located on the Career Services web page and on My Terra.
The Career Services office maintains the job board and assists students and alumni with the job search process including resume writing and interviewing. On-campus workshops, job fairs and special events are offered throughout the year to assist students. The Career Services Office is located in Roy Clay Building, Room A100.
Print resources to guide the job search process are located in Terra State's Library on the third floor of the General Technologies Building, Building B.
Campus Services and Student Organizations
Students may post information on the bulletin boards designated for student use in the student lounges, in the Student Activities Center and at various locations on campus. Information may include book lists, items for sale or trade, rooming requests or meeting news. Posters from outside organizations may be displayed on bulletin boards. Information posted on the bulletin boards will be removed periodically if it is outdated.
Terra State Community College will provide one (1) space for student organizations to promote their group and group sponsored activities. This space will be provided in the connector area of Buildings A and B, and in other locations on campus.
• The Associate Dean of Students coordinates the usage and moderation of this space.
• Each Terra State Community College Student Organization will be responsible for the creation and revision of their individual space.
• If there comes a time when the number of student organizations outnumbers the amount of spaces, a monthly rotation schedule shall be implemented.
• Space shall be recognized and reserved for student organizations and/or student activities related information.
Bulletin board use will be monitored monthly. If no student organizations desires usage and space is available, the Associate Dean of Students will designate space as requested on a monthly basis.
The CollegeStore is located in the General Technologies Building, Building B, on the first floor and accepts personal checks, Visa, MasterCard and Discover.
Students who are sponsored by their employer or have financial aid may have a voucher in the CollegeStore for the purchase of books and/ or supplies. These vouchers are available only during the first three weeks of the term. Students are encouraged to take advantage of the expanded CollegeStore hours before the start of each term and to buy books early to avoid the rush!
The CollegeStore makes every effort to have required textbooks available for students. In addition, the CollegeStore purchases many used textbooks. Because some titles are more abundant than others, one course may have all used books while another course may have none.
Students may refer to their class schedules to select the correct books. Books are arranged from left to right on the shelves, in alphabetical order by course number. Shelf cards with book and price information are placed beneath each title.
Refunds or Exchanges
Save your receipt! You cannot get a refund without it. Please return your textbooks as soon as you know you will not need them. Another student may desperately need your books! Textbooks in resalable condition may be refunded with receipt within seven (7) calendar days from the start of classes or within two (2) days of purchase thereafter, including summer terms. Textbooks purchased during the last week of classes or during exam week are not eligible for return.
Computers and Software
All computer and software products are non refundable.
General reading books in new, resalable condition may be refunded or exchanged within 30 days with original receipt.
Apparel & Gifts
Apparel and gift items in resalable condition may be refunded or exchanged within 30 days with original receipt.
All other general merchandise items in resalable condition may be refunded or exchanged within 30 days with the receipt.
Specialized computer labs provide access to computers for classes and other purposes. Many open labs are available for student use: the B-Atrium, B305, B306, and B307 on the third floor of Building B; A204 and A206 on the second floor of Building A; Rooms E210 and E214 on the second floor of Building E, the Engineering Building; and D210 on the second floor of the Arts and Health Technology Center. Hours are posted.
Students will need their Student I.D. Card. All computer users should review the Acceptable Use of Computer Resources Policy.
The Tree Tops Café, located on the second floor of the General Technologies Building, Building B, serves food "cafeteria-style" and offers a varied menu selection daily. The Tree Tops Café is open from 8:00 a.m. until 7:00 p.m. Monday through Thursday, and Friday 8:00 a.m. until 1:00 p.m. An online menu is available at www.terra.edu under Food Service/Tree Tops Café. The Tree Tops Café is closed on weekends and between terms. In addition, food vending machines are located in all buildings, and are in operation year-round.
All students are required to have a Terra State ID card and to carry it with them at all times when they are on campus. An ID card is required ed for service in all Terra State offices including, but not limited to, Records, Cashiers, Financial Aid, and Computer Help Desk. It is also needed to make use of the SAC, to check out books from the library, to use B-Atrium and library printing, and to use bookstore accounts. You may get your ID card by bringing a picture ID such as a driver's license to the Help Desk located in A100. There is no cost for initial ID cards. Lost IDs will be replaced at a cost of $10 paid to the cashier.
The Library, located on the third floor of the General Technologies Building, Building B, provides resources and reference services to students, college personnel, alumni, and the community. The Library's mission is to provide information and resources in a constantly changing learning atmosphere, with emphasis on responsiveness, dependability and quality. Primarily supporting the academic programs and courses of instruction at Terra State Community College, the Library collection contains more than 25,000 books, selected government publications, audiovisual materials, magazines, newspapers, books-on-CD, DVDs, and music CDs.
Terra State Community College is a member of OhioLINK, Ohio's academic library consortium, which allows patrons to request and borrow materials from 120 college and university libraries from across the state, as well as the State Library of Ohio, through a combined central catalog. Additionally, through OhioLINK membership, Terra State is able to provide access to over 100 online research databases, 11,000 electronic journals, 140,000 ebooks, and students can request further materials from the 28 public libraries of SearchOhio. Students may access the many resources of OhioLINK at: http://www.ohiolink.edu.
Borrowing and Accessing Materials
A Terra State Community College ID is required for students to borrow or renew materials from the Library.
For off-campus access to the restricted online resources found on the Library's webpage, students must be registered for at least one course for the current or upcoming semester, and follow the on-screen login instructions.
Library materials circulate for the following loan periods:
Books: 21 days with three renewals
AV Materials: 7 days with one renewal
Books-on-CD: 21 days with no renewal
DVDs and VHS: to be used within the library; specific titles may circulate for 7 days only
Reference Books: to be used within the library
Music CDs: 7 days with no renewal
Textbook Reserves: 4 hours with no renewals
Children's Picture Books: 21 days with no renewals
Magazines/Newspapers: to be used within the library
OhioLINK Materials: For students, materials may be borrowed for 21 days with six renewal periods of 21 days each (as long as no other holds have been placed on the item); OhioLINK audiovisual materials circulate for 7 days and with three renewals.
Failure to return library materials can result in the loss of library privileges, and/or the holding of grades, transcripts, and class registration. Fines for overdue items accumulate at the following rates:
||$0.10 per day
||$0.50 per day
||$0.50 per day
||$1.00 per day
||$0.50 per hour
||$0.50 per day with loss of interlibrary loan privileges until materials are returned. This a statewide OhioLINK policy with no exceptions.
Students may park, without a permit, in any of Terra State's non-restricted parking areas. Parking areas are located adjacent to all buildings for easy access.
Handicapped, visitor parking and other restricted parking areas (fire lanes) are clearly marked. Students need a valid permit to park in handicapped parking areas. Visitor parking is for visitors to the campus who need only short-term access. Individuals parking in restricted spaces without a permit may be ticketed.
Personal or Family Emergencies
In the event of a personal or family emergency, Terra State's staff will contact students on campus. College telephones are staffed from 7:00 a.m. to 11:00 p.m. Monday through Thursday, 7:00 a.m. to 4:00 p.m. Friday, and during class times on weekends. The main college telephone number is 419-334-8400.
For campus emergency information, see the following CAMPUS SAFETY section.
There are no pay phones on the campus; however, there is a courtesy phone in Building B, in front of the Information Booth. This phone can be used for inter-campus, local, long distance (using a phone card), TTY, and 800-number calls.
Student Activities Center (SAC)
Terra State Community College offers a variety of extracurricular activities in response to student needs and requests. Intramural programs are held in basketball, co-ed volleyball, flag football, pool, and table tennis. Noncredit courses offered to students and Terra State employees include Body Works (resistance/weight bearing exercises), Blast-Off, Butts and Guts, Circuit Challenge, Cycling, Synergy, Yoga-Chi, and Zumba.
Recreational equipment and exercise machines are also provided. Students, faculty, staff, alumni and guests are encouraged to use the facilities available in the Student Activities Center. A valid I.D. card or guest pass is required and may be obtained at the Student Activities Center. A fee will be charged for guest passes.
The Student Activities Department, housed in the SAC, is also responsible for planning and implementing various events throughout campus such as the Interschool Classic, the Halloween Spooktacular, and many others. The Associate Dean of Students oversees all student organizations. If you would like more information on how to start a new student organization, contact the Associate Dean of Students at 419-559-2360.
Health Information Technology Student Organization
The mission of the Health Information Technology Student Organization is inform students about events affecting the HIT field in general and encourage students to get involved in professional associations at the local, regional, and national levels. For further information, contact Jill Canton at firstname.lastname@example.org
Medical Assisting Student Organization
The purpose of this organization is to encourage medical assisting students to strengthen and demonstrate knowledge, skills, and professionalism necessary to be a successful medical assistant. For further information contact Terrie Hopkins at email@example.com.
Phi Theta Kappa
Phi Theta Kappa is an honorary scholastic organization for community, junior and technical colleges. Students are invited to membership on the basis of scholarly achievement, leadership, citizenship, character and faculty recommendation. Phi Theta Kappa recognizes and encourages scholarship among associate degree students. To achieve this purpose, opportunities are provided for the development of leadership and service, for an intellectual climate to exchange ideas and ideals, for lively fellowship for scholars and for stimulation of interest in continuing academic excellence. For further information, contact the Nina Schyllander at firstname.lastname@example.org.
The Student Government is the governance body that provides a vehicle for student involvement in the affairs of Terra State Community College. All students enrolled at Terra State are represented by the Student Government and are entitled to the benefits and privileges this governance body provides. It is the Student Government's function to:
- Improve Terra State Community College campus life;
- Serve as a communications link between the student body and the administration;
- Serve as a vehicle for student expression;
- Help develop co-curricular activities and programs of the student body;
- Participate in community service activities;
- Participate in leadership development activities;
- Represent the student body on various college councils and committees;
- Allocate funds to student organizations according to established guidelines;
- Represent the best interests of Terra State Community College students by serving as the liaison among the students, administration and faculty. The representatives of this governing body are responsible for recommend improvements in educational standards and practices;
- Provide students with experience and training in a democratic form of government;
- Serve as a programming board responsible for selecting, planning and implementing diverse program activities to be presented on campus during the year; and
- Officially recognize, approve, and sponsor campus organizations by chartering, regulating and supporting their activities during the school year.
For further information, contact Liz Sabel at email@example.com.
Student Veterans Club of America
Terra State Community College appreciates the sacrifices veterans have made for our country. Because of your commitment, our country is a safer place. In return, we would like to show our gratitude by inviting you to join the Student Veterans of America. The main goal of the Student Veterans of America is to assist veterans with their transition from military life to campus life. This group also serves as an outreach mechanism for student veterans, school administrators, faculty and the campus community. For further information, contact Liz Sabel at firstname.lastname@example.org.
Terra State Business Association
The Terra State Business Association strives to provide innovative business knowledge and experiences to its members. The organization strives to do this by establishing a means of open communication between local business communities. Additionally, the organization provides its members opportunities to interact with other collegiate business associations by attending state and national conferences. For further information, contact Amy Drongowski at email@example.com.
Terra State Multi Cultural Society
The purpose of this organization is to raise cultural awareness and to integrate different types of cultures with one another. Terra State Cultural Society will promote multicultural awareness, community services, and understanding of diverse cultures to the campus of Terra State Community College. For further information, contact Dr. Julie Borders at firstname.lastname@example.org.
The Terra State Community College Nursing Student Association
The Terra State Community College Nursing Student Association is an organization consisting of student nurses currently enrolled at TSCC. Our purpose is to provide communication between faculty and students, provide endeavors to reach fellow students' needs and interest in academic matters, and promote involvement in the community for the benefit of the students and public. We also want to promote professionalism in nursing. We hold fundraisers throughout the year and donate portions of the earnings to different charities. We meet once a month during the fall and spring semesters. This organization is designed to assist fellow students through their difficult journey through Nursing School. For further information, contact Treeva Frames at email@example.com.
Campus Safety Officers
The Campus Safety Officers at Terra State Community College are required to have First Aid/CPR certification. Most of the public safety officers have previously or currently work in law enforcement or security. Because Terra State's Campus Safety Officers often work full/part-time for other law enforcement agencies and part-time for Terra State Community College, the college has established and maintained excellent working relationships with state and local agencies. Campus Safety Officers are highly visible and accessible, and have established good rapport with students and staff which allows for prompt reporting of any criminal activity that might occur on campus.
Terra State's Campus Safety Officers patrol buildings and grounds for any irregularities or unsafe conditions, report violations of the law, investigate rule infractions, testify in court, direct traffic, provide crowd control, administer first aid and respond to emergencies. The Campus Safety Officers have the authority to use the minimum amount of force necessary to enforce rules at Terra State Community College and possibly minimize injury or the loss of a life. The Campus Safety Officers have the authority to stop any unsafe act. They also have the right to detain someone in violation of state and/or federal law, and have arrest authority according to Section 2935.04 of the Ohio Revised Code.
Reporting Criminal Activity and Suspicious Behavior
All suspicious activity, behavior, and criminal activities should be reported to the Campus Safety Officer on duty in the Campus Safety office in Building B, office 106. Campus Safety can be reached at extensions 2253 and 2254 from any campus phone. If a call is received in the Campus Safety office it will automatically rollover to the cellular phone carried by the officer on duty. Terra State Community College takes safety seriously and there is a Campus Safety Officer on duty any time the buildings are open. Campus Safety can also be direct dialed at 419-559-2253 or 419-559-2254. 911 can also be reached from any campus phone by dialing 9911.
Behavioral Intervention Team (BIT)
Campus Safety takes incident reports of all kinds. They also serve as a liaison with the Behavioral Intervention Team (BIT). The Behavioral Intervention Team (BIT) is a group of individuals from across the college who work together to assist the campus in: addressing concerning situations, helping students who are in crisis and tracking patterns of alarming or disturbing behavior. Here at Terra State, we work to create a collaborative environment for student learning and engagement and this team strives to assist with this.If at any time you wish to report suspicious activity, behavior, or any other incident stop by the Campus Safety office in the Building B, office 106, and file a report or email BIT@terra.edu. Reports can be made discretely.
The Jeanne Clery Act (formerly known as the Crime Awareness and Campus Security Act of 1990) requires colleges and universities to disclose an annual report highlighting crime statistics for the previous three (3) years, safety awareness programming, student conduct information, and other information on campus crimes and incidents. Terra State Community College is strongly committed to provide a safe and secure environment for the campus community.
Under the "Jeanne Clery Disclosure of Campus Security Policy and Campus Crime Statistics Act," Terra State Community College must produce and distribute an annual report containing crime statistics and statements of security policy. This information can be found at terra.edu under Campus Safety. Any questions can be referred to the Campus Safety office, 104E of Building B.
Services Provided by the Campus Safety Office
Terra State Community College is able to provide background check services for students and the public. FBI and BCI checks can be done, however FBI checks must have a valid reason. Please call Campus Safety at extension 2253 or 419-559-2253 for information or to schedule an appointment. Terra State Community College can complete BCI background checks for anyone and FBI checks for those with a valid reason; however at this time Terra State Community College cannot conduct checks for police academies or conceal carry weapons (CCW) permits.
Lost and Found
All items found should be turned into Campus Safety. If you are missing an item be sure to check with Campus Safety to see if someone may have turned it in. It is also helpful to include basic owner information on flash drives so they can be returned to the owner easier. Lost and found items are disposed of after 30 days.
If at any time a student, faculty, or staff member feels uncomfortable walking to their car a Campus Safety Officer will gladly walk them out. This service is available at any time. Please contact the officer on duty at extension 2253 or 2254 from any campus phone or stop by the Campus Safety office in Building B, office 106, to request this service. Campus Safety Officers can also assist with the parking of individuals with temporary or permanent disabilities.
Campus Safety Officers can assist with dead batteries and help you contact the appropriate services needed for vehicle malfunctions. In the event you lock your keys in your car the Fremont Police Department will have to be called as Terra State Community College does not provide vehicle unlock services. The Fremont Police Department can be reached at 419-332-6464 or stop by the Campus Safety office in Building B, office 106 and they can assist you with contacting the needed services.
Terra State Alert System
Campus Safety is in charge of the Terra State Alert system. Terra State Alert is a mass notification system that can send text messages, tweets, Facebook posts, voice calls, and emails to cell phones and social media about emergencies or important events on campus. The service is free and all students are encouraged to sign up. More information is available at Terra.edu under Campus Safety.
Terra State Building Hours
Terre State Community College is generally open during the following hours:
||7:00 a.m.-11:00 p.m.
||7:00 a.m.-11:00 p.m.
||7:00 a.m.-11:00 p.m.
||7:00 a.m.-11:00 p.m.
||7:00 a.m.-5:30 p.m.
*Weekend hours vary semester to semester based on class scheduling. Please call Campus Safety ahead of time at 419-559-2253 to check weekend hours.
Weather Delays and Cancellations
Student safety is a primary concern when determining closings due to weather. If classes are cancelled or postponed due to weather, announcements will be made on the following radio and television stations:
||99.1 FM & 900 AM
||95.3 FM & 1510 AM
||93.3 FM & 1600 AM
||Channel 11 (CBS
||Channel 13 (ABC)
||Channel 24 (NBC)
||Channel 5 (ABC)
When a decision is made to delay opening the college in the morning, ALL CLASSES PRIOR TO 10:00 A.M. ARE CANCELLED. Classes beginning at 10:00 a.m. or later will run as scheduled.
Off-campus classes will follow the same decisions made for weather as the main campus. If announcements are made that classes at Terra State are delayed or cancelled, all classes, including those at off-campus sites, are delayed or cancelled.